Frequently Asked Questions About Hippo Box


	We call every customer to arrange convenient delivery.This includes evening delivery within the M25, at no extra cost.

Here are the answers to the most frequently asked questions about the Hippo Box.

If you don't find what you want to know here, please submit your question onto our Your feedback page and we will answer your question as soon as possible.

Q.1	The Hippo Box isn't refrigerated, why not?
Q.2	How does the delivery system work?
Q.3	Some delivery companies require a signature on delivery, how do I deal with this?
Q.4	The Hippo Box is green -can I change the colour?
Q.5	Will my key be unique to my Hippo Box or is there a danger that someone else in my street will have the same one?
Q.6	What if the size of the Hippo box is too big?
Q.7	Is the Box heavy?
Q.8	There are two sizes of 'Hippo' box to choose from, which one is best for me?
Q.9	As the box is locked when the first delivery is completed, this means it can only take one delivery before I open it again?
Q.10	Why don't I see Hippo Boxes on sale in shops or in catalogues?
Q.11	If my box is broken into, is it covered by insurance?
Q.12	What happens if an animal such as my cat gets into the box and gets trapped inside?

Terms & Conditions